Vienna Village: Caring Comes First

It’s true that seeing is believing, and experiencing superior care for yourself or your family member firsthand at Vienna Village will make you a true believer.

We all want the best possible care for ourselves and our loved ones, and for over 50 years Vienna Village Assisted Living has been committed to providing the absolute best care for its residents, focusing on the physical, mental, and spiritual well-being of every resident. Since 1965, the community has offered both assisted living and independent living options.

It’s a fact of life that as individuals age, their everyday needs change as well. Often, there is a point when seniors can no longer safely manage personal care, financial matters, and even the simplest maintenance of their home. Before long, they become more dependent on family and friends simply to maintain their lifestyle.

The caring team at Vienna Village also knows it’s often very difficult to accept and make a change. In addition to maintaining a strong sense of dignity and pride for their seniors, there are so many factors to be considered and decisions to be made that families can be unsure what their priorities should be. While residents and families enjoy the rocking chair setting on the scenic porch of Vienna Village, and the variety of social activities that allow seniors to keep up with their hobbies or develop new interests, it is the impeccable level of care that draws new residents to Vienna Village.

Assisted living should not be treated like a real estate purchase where the focus is on square footage, appliances, and décor. Those are nice amenities, but at this stage in life, having compassionate, well-trained caregivers and experienced management should take precedence. Although the gardens, bedrooms, and comfortable living spaces are lovely, your family’s decision should always come back to care.

At Vienna Village Assisted Living, seeing that every individual’s needs are met is the primary focus. The staff-to-resident ratio far exceeds the state’s requirements, and average staff tenure is over six years. This creates an environment of comfort and security because the residents see many of the same friendly faces every day, and every staff member can get to know each resident’s preferences as well as his or her vital care needs.

It is truly a family business with Ann and Jim Lowe, owners/operators, living on campus, and their daughter and son-in-law, Heather and Chris Parker, there every day as well. Mrs. Lowe says, “At Vienna Village, we like to think of it as ‘our family serving yours.’”

“We realize that the transition from a private home to assisted living can be challenging, but our years of experience, genuine concern, and constant support eases that burden,” says Heather.

For families who want the best care for their loved one, the importance of an experienced team cannot be understated.   “Recently, I had a conversation with a long-time resident who told me that Vienna Village was different because we genuinely care about her and her well-being,” Heather explained. “I told her it was because this isn’t a job that I leave behind when I go home at night. Operating Vienna Village is our life’s work and mission. It was for my grandmother and my parents and is for Chris and me. We are so blessed to help our residents thrive during this phase of life.”

For more information about Vienna Village or to schedule a visit, contact Cheri Malek, Director of Community Relations, at 336-945-5410, This popular assisted living community is located at 6601 Yadkinville Road in Pfafftown, NC, convenient to Lewisville, Clemmons, Yadkinville, and downtown Winston-Salem. The Cottages at Vienna Village offer independent living. Visit the community online at