Care is a state in which something does matter; it is the source of human tenderness. ~Rolly May, psychologist
Caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy. ~Senator John Hoeven
No elderly person should be like an “exile” in our families. The elderly are a treasure for our society. ~Pope Francis
For Marthe Dizon, elder care isn’t just a job. It’s a calling. It began almost a decade ago when she found herself in the position of caregiver for her parents. The experience left her with a heartfelt empathy for those who are often invisible in the eyes of society.
“It breaks my heart how the elderly are overlooked,” shared Marthe. “And when they aren’t overlooked, they are often treated like children. However, they deserve our respect. In some cases, their dignity is all they have left!”
It’s with that determined mindset, to preserve the dignity of those who need care, that Marthe opened the doors to Homewatch Caregivers of the Triad eight years ago. With her office headquartered in Kernersville, Marthe has positioned her team to serve families throughout Forsyth and Guilford Counties, as well as the surrounding area. She has leveraged the trusted franchise establishment to hire a team of professionals who have the heart to serve others.
With two registered nurses on the team and over 75 certified nursing assistants, Marthe and her team are honored to have an A+ rating by the Home Care Standard Bureau. As a part of this certification, all employees must go through multiple background checks, and each must pass 12 hours of annual caregiver training and ongoing education.
“One of the biggest parts of our job,” shared Marthe, “is built on relationships. We don’t start conversations with new clients by telling them what we do, but instead, we ask them what they need.” The staff at Homewatch Caregivers takes the time to learn about the client – who they are, what they like, what they don’t like, what they did for a living, where they are from, who their families are, what their hobbies are, and more! Moreover, Homewatch Caregivers don’t simply match a patient based on the skills of the caregiver, but they also match based on personality – giving the patient and caregiver a foundation from which friendship often blossoms.
“Being a caregiver is a position of great honor,” shared Marthe. “It’s not one we take lightly because we know that those who call us are expecting the type of care to be delivered that they would want to bestow themselves. Our team realizes that the patients we care for are mothers, fathers, sisters, brothers, aunts, uncles, and more. These are important people with a long and rich history. It’s our job to preserve that, and it certainly doesn’t come from canned, scripted services. Everything we do is uniquely tailored.”
Marthe continued, “Because of our commitment to the patient, we hold our care to a higher standard. For instance, we have a van that is wheelchair accessible for not only one patient, but two, meaning a husband and wife, who may both be wheelchair bound, can go with each other to doctor appointments.” Additionally, Homewatch Caregivers of the Triad helps transport through senior services organizations, such as Senior Resources of Guilford County.
“Our higher standard also includes 100% employment,” said Marthe. “We don’t have contractors, meaning we have known, established, and long-term relationships with our caregivers. Some members of our team have been with me since I began the business!”
Marthe encourages families who are in need of home healthcare to consider their needs when choosing a home care program. “I don’t consider other home care facilities to be competitors,” she said. “Everyone has a niche, and I’m proud of ours. I am confident in my team’s ability to meet needs of the families who contact us – whether they are looking for companionship, home care, care for chronic illness, or even end of life care. At the end of the day, it boils down to finding the company – and people – who can create a bond with the loved one that leaves them content, happy, and feeling both heard and seen.”
Homewatch Caregivers is located at 110 Helper Street, Suite E in Kernersville. They can be reached at 336.455.9967 or online at HomewatchCaregivers.com. Be sure to like Homewatch Caregivers of the Triad on Facebook.