When Connie Hill first opened her consignment shop in 2008, she brought with her 20 years of experience in decorating, design and selling decorative accessories, an industry she fell in love with early on. Part of her career dream had always been to own her own store and with the opening of Fabulous Finds, she found her niche as a successful small business owner.
By October 2009 the shop had expanded, with double the original store’s square footage – and Connie decided to give ladies’ clothing a try, resulting in immediate success!
“Our goal was to change the way people think about consignment,” says Connie. Just as the headline on their website reminds us, “It’s never the same store twice!” That’s what keeps the business interesting and why customers know that regular visits are a must.
As the business grows, it also changes. Effective this past April, the furniture side became Consign & Design, with new owner Magon Taylor. Connie continues to operate the ladies’ boutique (whose motto is “Why Pay Full Price for Fabulous?”) and Fabulous Finds Consignments & Gifts, selling women’s and children’s clothing and fabulous accessories. She’ll offer new furniture and accents, as well as consigned home décor, just on a much smaller scale. Best of all, the new scenario affords her much more quality time with her new granddaughter!
Now the largest consignment showroom in Kernersville in an easy-to-find lively Main Street location, the popularity of Fabulous Finds has resolved around service. They offer consignors efficiency and convenience while processing and tracking their consigned items online, and always strive to get consignors the very best price possible. The hard work and commitment of the sales team – Rose Chaffin, Dawn Spainhour and Deboranell Smith – is also what makes the business such a success.
“What sets us apart is our amazing customer service to both consignors and customers,” says Connie. “They (consignors) also love the way we display and design their merchandise for sale.”
It’s a savvy partnership and Connie knows the benefits well. Going that extra mile for both consignors and customers keeps the business moving in the right direction.
“We cherish our customer loyalty (there are incentives, including Most Valued Customer Rewards and Come Bac Bucs). We appreciate our customers and consignors very much and want repeat relations for both,” says Connie.
Connie and her staff also handle estate sales, including organizing merchandise, pricing, advertising and coordinating the details on-site on sale day.
Whether helping customers sell, consign or discover (and buy!) treasures of all kinds, Connie knows the value of smart business principles and service that turns customers into friends … friends who stop by regularly to see what’s new and wonderful in the shop!
Visit Fabulous Finds to find your own treasures.
The shop is located at 112 South Main Street, Kernersville, NC 336-992-4550. Hours are Monday through Saturday 10 a.m. – 6 p.m. Consignments are accepted Monday through Thursday from 10 a.m. – 2 p.m., Friday 2 p.m. – 6 p.m. and Saturdays by appointment. For news about upcoming events such as the Summer Fashion Show on June 7, 2014, visit www.FabulousFindsConsignments.com. Be sure to like us on Facebook!